• Provide exceptional front-line service for the Registrar's Office.
• Assist prospective and current students, guests, and the TMU community with virtual services.
• Triage tickets and services at the ServiceHub, ensuring prompt assistance.
• Built strong relationships as a brand ambassador through outreach and social media activities.
• Support departmental administrative tasks, including document scanning and data entry.

• Developed comprehensive integrations for Autodesk BIM 360, creating a Node.js/Express.js solution that added over 425 users to projects, reducing manual onboarding time by 90+%.
• Built an advanced API-based integration to add individual users to over 3,500 projects, cutting down onboarding time by 80+% and enhancing scalability for future expansions.
• Developed Smartsheet-based API applications to automate updates across thousands of entries, drastically reducing manual data entry and enhancing accuracy in project tracking.
• Created Smartsheet workflows to archive tasks across 500+ stores, reducing data management time by 70+% and decreasing administrative workload.

• Provided great customer service by providing to any customer needs.
• Ensured store shelves are stocked and organized.
• Maintained and stocked product displays and shelves that meet company standards.
• Ensured accurate product scanning, identified inventory needs and assisted with ordering.
• Setup company-directed promotions and programs.
• Kept department areas neat and ensured health and safety standards.
• Operated a power jack and pump jack with certification.